ABOUT
A thoughtful, practical, results-focused learning professional
My approach begins with understanding what an organization needs employees to do differently. I use performance data, employee feedback, stakeholder input, workflows, job expectations, and existing resources to identify the cause of a performance gap before recommending a solution.
“I believe effective learning begins with the performance need, not the authoring tool. Before designing a course, I ask what business result needs to improve, what employees need to do differently, and what may be preventing the desired behavior.”
That question often leads somewhere other than a course. A performance gap can come from unclear expectations, missing resources, an inefficient process, a system limitation, or the absence of feedback. Naming the real cause protects the organization from investing in training that cannot solve the problem.
When training is the right answer, I design for application: realistic practice, meaningful consequences, and content limited to what learners need in order to act. When it is not the right answer, I say so and propose the solution that will work — performance support, process improvement, clearer communication, or a combination.
I also treat stakeholder communication as design work. A storyboard, a pitch deck, and a measurement plan are how a recommendation earns support before development begins.
Strengths
What I bring to a team
Translating business needs into learning and performance solutions
Designing for adult and workplace learners
Creating scenario-based and decision-focused learning
Turning complex information into clear, usable resources
Developing eLearning, videos, job aids, infographics, and storyboards
Presenting design recommendations to stakeholders
Using data and feedback to improve learning solutions
Creating accessible and mobile-friendly experiences
Managing projects and stakeholder communication
Using AI responsibly to support the design process
“Effective learning should be relevant, practical, inclusive
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